New in box, we took it out and checked everything is there and we turned it one, everything seems to be working.

ELS PET Self Cleaning Litter Boxes for Cats, No Scooping Automatic Cat Litter Box, APP Control/Safety, 60L Large Smart Cat Litter Box for Multiple Cats Grey

• NO SCOOPING SELF CLEANING LITTER BOX: Never Scoop Again - Hands-Free Cleanup with ELS PET Self-cleaning cat litter box. The automatic cat litter box will clean the cat litter into the trash bag and then turn on the UV technology always keep the litter box as clean as ever.
• CONTROL APP: Control the WiFi-enabled sifting litter box straight from the ELS PET APP( 2.4Ghz Wi-Fi Only). Two modes are available: Auto-cleaning Mode/ Scheduled-cleaning Mode.
• SAFETY & HEALTH: Use High-Precision gravity detection to prevent the cat from being pinched more safely. The APP will be a Real-time Push of APP Messages and you monitor their health status at all times.
• REDUCES LITTER BOX ODOR: ELS PET cat litter box applied the newest self-clean design but not the typical rotating filter. So the poops will not stick to the machine to become smelly inside anymore. It employs an automatic clean cycle and UV clean function to further minimize odors. The fully enclosed automatic litter box prevents the spread of odors.
• 60L EXTRA-LARGE CAPACITY: 60 L Spheric Space, This applies to cats from 1.5kg/3.3lbs to 13kg/28.7lbs.4L capacity of trash box means no scooping, cleaning or refilling cat's litter box for two weeks.(First Time Users Tip: Pull out the pedestal of the cat litter box until both sides of the buckle on the pedestal are stuck, and hear a "BEEP" sound, thelight inside turns from red to blue.)
• RECOMMEND ALL CLUMPING CAT LITTER: Compatible with all different kinds of clumping cat litter such as plant litters(should be shorter than 5mm), mixed litters, bentonite litters, and more.5L Large capacity cat litter box, no more adding cat litter multiple times
• DIMENSIONS & ACCESSORIES: 24*24 *25 inch, Material: Polypropylene. Accessories: Trash bag × 2 rolls, English Manual, Power Adapter*1, Cat litter scoop*1, Trash bag*4, Sponge plugs*2, Smart shovel*2(The one not installed is a replacement), Cleaning brush*1.
• CUSTOMER SERVICE & FREE REPLACEMENT: We provide 1-year guarantee for this product. If you need any help from us or any inquiries about the intelligent cat litter box, please feel free to contact us, we will give you a satisfying solution within 12 hours. Regardless of any problem, we still hope that your shopping trip in ELS PET is pleasant and unforgettable.
• LITTER BOX ADVICE FOR CATS: We recommend you to place the new cat litter box at the position near the old one for a while. Besides, you can take out a scoop of cat litter from the old cat litter box to the new clean litter. By doing so, the odor that your cat is familiar with will be provided, and your cat will be prone to enter the new litter box.